We want to hear from you! If you have any comments or questions about any of the products we sell, or the service we offer, please do get in touch.
We have featured a selection of comments below that we have received from our mail-order customers.
- Dorset
Dear Novela,
Just received my Rolser trolley. My first transaction on the internet, fantastic product. Now my wife can carry her school books in a trendy lightweight trolley.
- Suffolk The bag has arrived and I’ve taken it out for a trial run. Everyone who’s seen it has loved it, although they are quite conventional so think I’m a little crazy for having a trolley in such a bold print. However, as a 39 year old I wasn’t ready to take the traditional gingham route.
Thank you very much, I love it and have filled it with stuff already!
- West Sussex Hello, I just wanted to thank and advise that the Rolser Trolley arrived safe and sound this morning.
Wonderful size, comfortably hip height handle and terrifically smoooooothe rolling wheels........ I had wondered why it cost a sizeable number of pounds more than my first shopping trolley which was £12 from a local-ish shop .... even taking into consideration fact that your prices are inclusive of p&p ...... BUT......... NOW I KNOW WHY ....
I'm delighted with the trolley ......
Dear Sirs, I just wanted to write to you quickly to let you know that I have been extremely impressed by the quality of your service. The person I dealt with on the phone whilst sorting out delivery of my trolley was extremely helpful. Also I was completely charmed by the gentleman I just talked to on the phone, who was very kind and went out of his way to be helpful. I just wanted you to know that I will recommend to you everyone I know.
Congratulations!! You beat Argos hands down, their service is dreadful!
Kindest Regards, Frances Hagger.
- Oxfordshire I am very pleased to receive a Rolser shopping trolley. It looks very advanced compared to any other make of shopping trolley I've seen. The three wheels on each side make it well balanced and run really smoothly, and it's fascinating seeing how easily these wheels can climb up steps. It will make shopping a lot easier on my back, and I wish I'd had one of these shopping trolleys years ago. I will recommend it to anyone who is interested in getting a shopping trolley. Best wishes, Gillian.
- Harrogate, Yorkshire The trolley has arrived - wow!!!! We all think it is truly fantastic - it is so easy to use and extremely light. I'll let you into a little secret - I actually have problems walking and am prone to falling and could do with an aid but refuse to spoil my image as yet, rightly or wrongly. Something like this would be an ideal compromise. I also struggle to carry things so it's even better again! It's appeal has endless posibilities!
- Glasgow, Scotland
Hi there. We bought our 1st Rolser 9 years ago and have been hooked ever since. My mother prefers the 4 wheel type, so we have been looking for a new one. Leonora
- Australia
When visiting family in London in both 2003 & 2005 we saw many, many people using what we considered the best shopping trolleys we have ever seen. They were all Rolser. We were very impressed with these and vowed to get one when we arrived home in Australia. We definitely want a Rolser and not an inferior brand. Please help locate a stockist. Your help would be greatly appreciated. Regards, Leah & David Schofield
- Northampton Thank you for the addresses of the stockists of Rolser trolleys. I cant wait to get one so I hope that the shop in Northampton has one I will like. I think they are really great and i believe they will become the "In thing" to have. Anyway I first saw one in the Precinct in Rugby town and I asked the lady first where she got hers from she told me Watford, then I asked her could i buy hers off her (although hers was quite plain and not exactly what I would have liked) but she said no it was HER BEST FRIEND sorry. Thank you for your interest, Joan.
- Devon I just did a google search for trolleys and on the third page a piece came up about how your products had been featured on the Richard & Judy show. I walk everywhere and wanted a trolley for shopping but I wasn't prepared to have an "old granny" trolley, as I'm only 33! So your trolleys seemed to fill the bill. Looking forward to getting it. Clare.
- 22 December 2005
To let you know that the shopping trolley arrived safely yesterday and it is exactly what I wanted.
Many thanks for your excellent service - it has been a pleasure to deal with your company.
Regards, Trish Humphries ...and her response to our request to put her comments on this website ... Of course you can, I do think it is a good idea. People are quick enough to complain when something is wrong, so I think it is equally important to praise when good service is given and your service was excellent.
Best wishes for Christmas and a prosperous New Year!
- Ashby, Leicestershire Hello, just been surfing the web for a shopping trolley for my nan who swears by Rolser. She likes the Rolser Mountain 'R' Nylon, black with a pink flap. Hope to hear from you soon, Tracey Rowell
- Sherbourne, Dorset
Dear Sir/Madam,
Recently I bought a wonderful Rolser shopping cart - but it was the last one! Please can you tell me the nearest shops where I can buy one. Many people stop me on the street and admire my cart, asking me where they can buy one.
It is the best shopping cart I have ever used; especially as it has a nice long handle (good to lean on) and it is so easy to pull or to push!- and it looks so elegant too!
Everyone admires it. It is one of the best things I have ever bought. And it is so wonderfully light too!
I hope you can help me.
Yours sincerely, A. Portsmouth
- Edinburgh, Scotland
Morning Melvyn,
Just received my shopping trolley this morning, thanks for such a good service. It's very (what is it the youngsters say nowadays) COOL!! I'll be the envy of all my friends!
It's a beautiful day up here in Edinburgh - the sun is shining and I'm just off out to the shops to christen my new trolley.
Thanks again, Liz
- Western Canada Where can I buy your wonderful shopping cart?
Thanks, Helen Mowat
- Enfield, Middlesex I have a back problem and carrying shopping was becoming difficult. I knew a trolley would be the answer but my teenage daughter would not let me get one in case one of her friends saw me out with it. I had been looking for some time, so I did a search and found you that way. Its great by the way! Thanks ... Jeanette Glen
- Hove, Sussex Thank you very much for a speedy and efficient service. Regards, Olive Topcuoglu
Greetings from Sydney. Saw your trolleys recently at a local market. I am heading home to the UK and thought I might get a funky trolley for my mum.
Regards, Joe
- Bedfordshire, England
Hi - I see from your website that there are some outlets across the UK selling your shopping trolleys (which, from the website,
look TO DIE FOR!!!J)
Please could you let me know if there is anywhere near me that sells them.
Many Thanks.
- Western Canada Dear Mr. Smallman,
Just to let you know that I have received my trolley. ROLSER MOUNTAIN PSICO. My Husband said everyone will see me a mile off, I like it very much anyway.
Thank you so much.
- Buckinghamshire Trolley received today - gift for a friend who will be delighted. Thanks for quick efficient personal service - will recommend.
Regards, Chris
Dear Mr Smallman,
I wanted personally to say thank you - Making a living from saving women in the UK from painful back and shoulder strain is, in my book, a very honourable profession. My Rolser is still going strong after a number of years of quite heavy use.
Kind Regards, Jill Wilson
- Switzerland Years ago I bought two Rolser trolley in Spain. And the two trolleys I use for my work for bringing the newspapers every day to every customers in our village. My problem is in our country Switzerland it is impossible to buy such very good trolley like the Rolser Jean. But I know that you deliver trolleys to Germany.
Do you think it is possible to send my a list where I can buy such a trolley in the south part of Germany. I'm going on holiday in Germany in a few weeks. Many nice Greetings.
Hi, I have seen a couple of people using your carts in England, UK and would like to purchase one. One of the people had the cart for business, Xerox copier engineer..and the other couldn’t remember where it came from… I have seen nothing of similar quality anywhere else. Where can I buy them in the UK?
Many thanks, Nick
- Cheshire Dear Sirs,
We are in the process of opening a small retail outlet in the Cheshire Area. We are very excited about the prospect of stocking stylish shopping trolleys as we don't know anywhere that sells them. We are really keen to encourage local shopping in order to support local retailers, (the butcher, the baker and candlestick maker....) by encouraging us all to shop locally and not at the local monster stores..... We would love to receive a copy of your trade catalogue, perhaps of all your range, but particularly your lovely trolleys.
